Support
Support Resources
Before contacting us for support, please search
the following resources for a solution to your
problem:
Online Help
Support Forum
Contact Support
We provide only email and web based support on
our support forum.
If have read our publications and instructions
and also discussions at our support forum and
haven't found solution to yoru problem, fill out
the form below and send it to us:
Please note that a risk of technical problems always exists and if you filled out the form but received no feedback within 24 hours, the reason may be that you request simply din not get through to us.
In such a case please leave a post on our Support Forum.
pre-installation support: we provide free
comprehensive e-mail consultations on system
requirements and operational environment.
customer support: anybody who has
purchased our products gets assistance with
adding new servers, resolving operational
problems, and technical questions. Priority
customers are eligible for free help with
customer migrations, IP changes and other major
issues.
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